Privacy & Policy
Date Effective : 13 January, 2018
We value the trust you put on us by sharing your valuable information with us and We assure you that your data will not be misused or sold to any third party by us. This Policy DOES NOT applies to any information collected through third parties or social networks and applies only to the information we collect through the platform, services, email, text and other electronic communication that take place in connection with our services or services ordered by you using our platform.
The Information We Collect About You:
1. In order to use the services offered by the platform, you must register with Foodeterian with your contact information. You must provide us your correct contact information that includes but not limited to name, email address and contact number. In order to use our services or order from the platform, you must provide us your location and address.
2. The contact details like name, email address and contact number are collected to verify the identity of the user as well as the purpose of creating and maintaining account in our record systems. Among other things, the information provided in various forms on any section of the platform is also collected and recorded. Other information including geo-locations, viewed items, IP addresses, device information, usage details, activity details are also collected by means of cookies and other web tracking technologies.
3. You provide us personal information while placing order for goods or services using our platform, or complete any survey.
4. Foodeterian will collect information that may personally identify you and your location, preferences, address, social media accounts but only when you provide such information to us. We use this information to enhance our services and provide better services to you. These information's are collected through competitions, events, subscriptions, registration, enquiries or through advertising, marketing and research. We do not collect or store private or sensitive information about you.
The Information You Provide Us:
The information provided by you to us is used to enhance the functionality and improve the quality of the services as well as to personalize your user experience. This information is also used to provide support and communicate with you. This includes the information about the contacts you share with us by referrals, the messages sent/received using/from the platform as well as communications you receive from the platform and the social media posts where you mention or tag us or responds to our social media channels and handlers. Information Collected Through Automatic Data Collection Technologies:
Certain information is automatically collected by the platform about the computer and other devices used to access the platform and its services even if you are not registered or logged in to Foodeterian. This may include but not limited to the information related to usage, device, IP address, platform, browser, browsing information, network, device telephone number, location, status, your activities on service. We may use this data in generating reports to improve our services.
Cookies And Other Electronic Tools:
Technical information like performance data, usage data, IP, mobile payment methods and interaction with other retail technology such as QR codes or use of mobile vouchers may also be collected by us for analytical and record purposes.
Information From Third Parties:
How We Use The Collected Information: The information collected from you and about you is used for a variety of purposes which includes but not limited to: Communicate the information that might interest you, including information about products, services, events, news, promotions, contests, offers and statements, billings and order related communications.
Internal operations like analysis, reports generation, troubleshooting, operational problem analysis, research, testing, fraud detection, trends analysis, activity analysis, monitor and analysis of usage. Facilitate delivery, develop new features, provide customer support, authentication, generation and review of reports as well as providing, maintaining and improvement of services.
Payment Card Information: For usage of certain services at certain restaurants and to make payments, we may require the debit or credit card information. By submitting the credit or debit card details, you agree to the sharing of your information with the restaurant, payment processors and other third party service providers which includes but not limited to vendors providing fraud detection services to us.
Web Analytics: We may use third party analytics on our website to understand your use of our services in a better way to serve and suggest better deals to you. The information collected by these service providers is used to evaluate our users' activity on the platform as well their preferences. The
Communication: When you register with us, you agree to receive communication from us and other Foodeterian's who might have your information.
Disclaimer: Foodeterian is committed to protect your privacy but we do not promise and cannot ensure that your private communication and other personal information on platform will never be disclosed to any third party as well as you should not expect that your personal information will always remain private.